How to log in with your existing Flowtech username and password
Before you log in:
We recognise the importance of your personal security when using our website. That is why we have implemented a number of important security improvements on the new website.
We have ensured that the transition to this new website is as smooth as possible. However, due to these new security measures, you may need to update your password and/or account details to ensure your account remains fully protected.
This is common with new websites, which are typically significantly more secure. Once logged in, you can take full advantage of all the new features and benefits of our web platform.
How to log in with your existing Flowtech username and password
Before you log in: we recognise the importance of your personal security when using our website. That is why we have implemented a number of important security improvements on the new website. We have ensured that the transition to this new website is as smooth as possible. However, due to these new security measures, you may need to update your password and/or account details to ensure your account remains fully protected. This is common with new websites, which are typically significantly more secure. Once logged in, you can take full advantage of all the new features and benefits of our web platform.
You can use your existing username and password to access your account.
If your current username is not an email address, your new username must be a valid email address when logging in for the first time, together with a password.
You will receive a verification email to confirm access to your account.
Follow the link in the email to successfully verify your account.
Log in with your new details and benefit from the advantages of having an account with us.
Haven’t done this yet? You can complete your registration via My Account.
Features that make ordering even easier:
Smarter Search That Works for You
Relevant search results help you find the right product faster. Search by product code and we will also show recommended alternatives (available via the main search bar only – not via Quick Add).
Filter by stock availability
Filter directly on products in stock. Use advanced filters to refine by category, brand and more. Save time. Order smarter.
Easier access to your account and registration
Register and place an order in the same session — no waiting required. Easily apply for a credit account online. A streamlined login and registration process gets you up and running faster.
Smarter baskets, saved for you
Save products in multiple baskets. Easily select and switch between saved baskets via the top navigation. Use the star icon on the product page to build your baskets. Baskets do not expire — pick up where you left off at any time. Share your basket with colleagues or your purchasing team with a single click via email.
Easy navigation
Explore over 100,000 products with clear and user-friendly navigation: - New colour-coded menus aligned with our printed catalogue - Browse easily by category or brand — now faster and more intuitive than ever
Multi-Order Saver
Place multiple orders in one day and pay a single combined shipping charge. You qualify for this service when your order: - Is placed on the same day - Is shipped to the same address - Is sent using the same delivery service
Retrieve your quote
Want to retrieve an existing quote requested from our sales team? Log in with your account details and enter your reference number to view your quotation.
Quick order & add multiple products
Need to place an order quickly? Use our quick order option. Enter a product code to search directly within our extensive range. You can also upload product lists via a CSV file. In addition, use the “Add multiple products” function on the basket page.
Add new website users to your account
Register a new user under your account so multiple users can place orders online. Administrators receive an email notification and must approve new users before access is granted.
Import basket via CSV
When importing a CSV file, products are now displayed in the same order as in your original file.
Send basket by email
Logged-in customers can email their basket. This email includes a CSV export of all products, including prices and any applicable discounts.
Customer part numbers
With Quick Add, you can search using customer part numbers, provided this feature is enabled for your account.
Frequently asked questions if you experience issues logging in to the new website